Frequently Asked Questions
Our farewell sale
Because this is our farewell. After 18 years, Harper and Tom are stepping back from the boutique for health reasons, and the family is seeing every last piece to a good home instead of closing the doors quietly. The sale is our way of saying thank you.
No. Nothing is being reordered. When a size or color is gone, it is gone — if you can add it to your cart, it is still available.
Shipping
Yes. Every order ships free with UPS within the United States — no minimum.
Orders are prepared within 1–2 business days. Delivery usually takes 5–10 business days depending on your state. You will receive a UPS tracking number by email as soon as your parcel is on its way.
Use the tracking link in your shipping confirmation email, or visit our Track Your Order page.
Returns & exchanges
Of course. You have 30 days from the day you receive your order to return or exchange any unworn item with its tags attached. Write to us and we will send you the return instructions the same day.
Refunds are issued to your original payment method within 10 business days of receiving your return. Your bank may take a few extra days to show it.
Sizing
Open our size guide (body measurements in inches, from XS to 5XL) and compare it with a similar item you already own. If you are between two sizes, we recommend choosing the larger one. Still unsure? Send us your bust, waist and hips and we will tell you which size to pick.
Orders & payment
Yes, as long as it has not been shipped. Contact us as soon as possible and we will take care of it.
Yes. Payments are processed through an encrypted (SSL) checkout. We never see or store your card details.
Write to us through the contact page or by email. Valentina or Ethan answer within 24 hours, Monday to Saturday.